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A Contribution to the Offshore Outsourcing Debate…

You don’t get much more heated than a real, down-and-dirty debate about offshore outsourcing. Tapping issues that run as deep as patriotism, entrepreneurship, the American Dream, and the plight of...

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On Offshore Outsourcing…Continued…

Last week I talked about the issue of offshore outsourcing, and the complexity of the arguments that surround any conversation on this topic. Specifically, I discussed the issue of jobs, how many...

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Featured in Crain’s New York Business

We are pleased to announce that Blueliner Marketing’s case study in offshore outsourcing work to Bangladesh, as well as quotes from CEO Arman Rousta, have been used as the primary source for a...

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On Offshore Outsourcing…Part 3

Over the past couple of weeks I have taken the time to evaluate the issue of offshore outsourcing, a controversial topic which brings out intense passion from those who discuss it, no matter what side...

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Google and China at High Noon

Many in the tech business have been following the story between Google and China for some time now, with Google threatening to close their business after cyber-attacks in school and other institutions....

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The Art of Outsourcing: Phase 2

Two years ago, after returning from trips to our India and Bangladesh offices, I wrote a series of posts on Offshore Outsourcing, from an agency perspective.  Those posts are here if you want to browse...

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The Yesterday, Today, and Tomorrow of CRM Solutions

In order to understand the nascent rise of technology in labor, we need to take a step back and view the progress of hardware upgrades and software development.  Customer Relationship Management, known...

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